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Research on Human-AI Interaction

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🚀Ongoing work

  • Unpacking GenAI use: Archetypes and their effects on performance: Observational panel study deriving a typology for GenAI adoption archetypes and linking it to performance while testing training as a moderator
  • A Large-Scale Quasi-Experimental Study across Firms: study examining the business impact of AI augmentation at the individual, team, and organizational levels
  • Who the User Is Matters: Experimental evidence on user diversity, performance, and trust in AI: Testing how user diversity shapes performance, trust, and reliance on AI across task types

🧠 Topics of Interest

  • Trust in AI and Human-AI Interaction: Investigating how user diversity, confidence, explainability, and AI likability shape trust, reliance calibration, and oversight in human–AI collaboration
  • Productivity Gains Across Levels: Examining the causal and cross-level effects of AI assistance on productivity from individual task performance to team throughput and organisational outcomes
  • Cognitive and Behavioural Mechanisms: Exploring the role of cognitive flexibility, overconfidence, and behavioural adaptation as mediators of effective Human-AI Interaction
  • Task- and Context-Dependence of AI ROI: Understanding how task characteristics (routine vs. uncertain, high- vs. low-stakes) and contextual moderators (uncertainty, stakes, baseline expertise) influence the net value of AI augmentation

Next Project →

© Chair for Strategy and Organization, Technical University of Munich

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