Building AI competence: Enhancing work performance with AI

📌 Key facts

• Mission: Investigate how competence can be build for artificial intelligence (AI) from practicing prompt engineering to fact-checking and verifying AI-generated content. By conducting thorough research and analysis, we aim to understand the challenges and opportunities that AI presents to the workforce. Our mission is to provide valuable insights into how AI can revolutionize work processes, improve efficiency, and enhance the work in general.

• When: Start anytime. Applications are open!
• How to apply: Send us an e-mail (at the end of this page) with your CV, a grade report, a short motivation and your suggested approach (proposed plan and questions, potential data, and methods, possible outcomes with a tentative outline).

Contents

• 💡 Background
• 🦾Who We Are
• 🎯 Goals
• 🧠 Topics of Interest
• 🎓 Profile
• 📚 Further Reading
• 📄 Requirements to any Work
• 📬 How to Apply

💡 Background

Artificial intelligence is considered one of the most important driving forces for future economic development. With the rapid advancements in AI technology, there is a growing interest in how AI can be leveraged to augment and streamline work processes. However, the full potential and implications of AI at the workplace have yet to be fully explored and understood.

Join us in our mission to help people embrace a new way of working, starting with building AI competence. By delving into the challenges and opportunities, we can shape the future of the workplace, drive innovation, and ensure the effective integration of AI technologies to improve Human AI interaction.

🦾Who We Are

The Chair for Strategy and Organization is focused on research with impact. This means we do not want to repeat old ideas and base our research solely on the research people did 10 years ago. Instead, we currently research topics that will shape the future. Topics such as Agile Organizations and Digital Disruption, Blockchain Technology, Creativity and Innovation, Digital Transformation and Business Model Innovation, Diversity, Education: Education Technology and Performance Management, HRTech, Leadership, and Teams.. We are always early in noticing trends, technologies, strategies, and organizations that shape the future, which has its ups and downs.

This thesis will be co-supervised Isabell Welpe and

🎯 Goals

1. Identify specific areas where AI can provide solutions. This will involve conducting comprehensive research and analysis, including interviews and surveys, to gain deep insights into the challenges and pain points of building AI aptitude.
2. Gain a deep understanding of AI technologies and their potential to streamline and automate work processes.
3. Investigate the effectiveness of interventions to build AI competence, with a focus on enhancing efficiency, accuracy, and reducing human error.
4. Analyze how AI can optimize workflow management and automate repetitive tasks, leading to improved productivity and allowing employees to allocate their time more effectively.
5. Evaluate the use of different assessments of AI-competence to quantify the ability of AI-use in different work environments.

🧠 Topics of Interest

• Intervention Analysis and Review: Investigate the use of AI focused interventions, to determine which approach is most effective in enhancing AI usage. Discover in which settings which type of intervention is the most useful and how it can be implemented.
• Predictive Analysis of AI interventions: Examine what determines whether an Intervention can be effective and what variables within an individual influence the outcome.

• Workflow Optimization and Task Automation: Explore how AI can optimize workflow management and automate repetitive tasks, freeing up time for employees to focus on more complex and strategic work, ultimately increasing productivity. Use this knowledge to determine in which areas an intervention can be most effective.

• Virtual Legal Assistants and Chatbots: Investigate the use of AI-powered virtual legal assistants and chatbots to provide on-demand guidance, answer commonly asked questions, and assist with basic tasks, and investigate which types of fact-checking and verification is necessary.

🎓 Profile

• Proficiency in conducting interviews
• Enrolled in a Bachelor’s or Master's program related to Business Administration/Management/Consulting
• Fluent in English (additional proficiency in German is a plus)
• Reliable, self-driven, and motivated
• Demonstrated interest in law and legal industry
• Passion for learning and conducting impactful research

📚 Further Reading

1. Brauner, S., Murawski, M., & Bick, M. (2023). The development of a competence framework for artificial intelligence professionals using probabilistic topic modelling. Journal of Enterprise Information Management.
2. Anton, E., Behne, A., & Teuteberg, F. (2020). The humans behind Artificial Intelligence–An operationalisation of AI competencies.
3. Sanusi, I. T., Olaleye, S. A., Agbo, F. J., & Chiu, T. K. (2022). The role of learners’ competencies in artificial intelligence education. Computers and Education: Artificial Intelligence, 3, 100098.
4. Weigert, David & Behrendt, Fabian. (2022). Conceptual framework of a Learning Experience Platform (LXP) to strengthen AI competence by linking simulation technologies and AI. 10.46354/i3m.2022.mas.024.
5. Matonya, M. M. (2020). Innovation, Artificial Intelligence in Contingent Work-Force Management. International Journal of Engineering and Management Sciences, 5(1), 571-590.
6. André, E., & Bauer, W. Competence development for AI.

📄 Requirements to any Work

We do not want your research to gather dust in some corner of the bookshelf but make it accessible to the world. Thus, we warmly encourage you to create some or all of the following:

• Infograph - visually represent some of your work
• Slide Deck - prepare a slide deck on your overall topic with relevant, interesting, and impactful findings
• MVP- Develop an intervention together with us to improve AI aptitude within knowledge workers

📬 How to Apply

If you are interested, please contact Isabell Welpe and Lennart Winkelmann by submitting your CV, a grade report, a short motivation and your suggested research approach.

We are looking forward to hearing from you!

👉 Lennart: lennart.winkelmann@tum.de

👉 Isabell: welpe@tum.de