Organizational change through AI: current trends

📌 Key facts

• Mission: Investigate how current trends in organizational change through artificial intelligence. By conducting thorough research and analysis, we aim to understand the challenges and opportunities that AI presents to the workforce. Our mission is to provide valuable insights into how AI can revolutionize work processes, improve efficiency, and enhance the work in general.

• When: Start anytime. Applications are open!
• How to apply: Send me an e-mail (at the end of this page) with your CV, a grade report, a short motivation and your suggested approach (proposed plan and questions, potential data, and methods, possible outcomes with a tentative outline).

Contents

• 💡 Background
• 🦾Who We Are
• 🎯 Goals
• 🧠 Topics of Interest
• 🎓 Profile
• 📚 Further Reading
• 📄 Requirements to any Work
• 📬 How to Apply

💡 Background

Artificial intelligence is considered one of the most important driving forces for future economic development. With the rapid advancements in AI technology, there is a growing interest in how AI can be leveraged to augment and streamline work processes. However, the full potential and implications of AI at the workplace have yet to be fully explored and understood.

Join us in our mission to help people embrace a new way of working, starting with building AI competence. By delving into the challenges and opportunities, we can shape the future of the workplace, drive innovation, and ensure the effective integration of AI technologies to improve Human AI interaction.

🦾Who We Are

The Chair for Strategy and Organization is focused on research with impact. This means we do not want to repeat old ideas and base our research solely on the research people did 10 years ago. Instead, we currently research topics that will shape the future. Topics such as Agile Organizations and Digital Disruption, Blockchain Technology, Creativity and Innovation, Digital Transformation and Business Model Innovation, Diversity, Education: Education Technology and Performance Management, HRTech, Leadership, and Teams.. We are always early in noticing trends, technologies, strategies, and organizations that shape the future, which has its ups and downs.

This thesis will be supervised by Philipp Lemanczyk

🎯 Goals

1. Identify specific areas where AI can provide solutions. This will involve conducting comprehensive literature research and analysis, to gain deep insights into the challenges and pain points of building AI aptitude.
2. Gain a deep understanding of AI technologies and their potential to streamline and automate work processes.
3. Analyze how AI can optimize workflows and automate repetitive tasks, leading to improved productivity and allowing employees to allocate their time more effectively. Evaluate the use of different technologies to quantify the ability of AI-use in different work environments.

🧠 Topics of Interest

• Use cases: specific scenarios where AI technology is applied to solve real-world problems or enhance existing processes. For example, AI can be utilized for enhancing predictive analytics in healthcare, streamlining inventory management in retail, or automating customer support through chatbots in the service industry. These applications demonstrate AI's versatility in addressing diverse challenges across sectors.
• Industries impacted: range of sectors that AI technology is transforming. E.g., healthcare may see potential for AI revolutionizing patient care and diagnostics, the financial sector may leverage AI for fraud detection and personalized banking services, while in manufacturing, AI enhances efficiency through robotics and predictive maintenance. AI's impact is widespread, driving innovation and efficiency across traditional and emerging industries alike.
• Corporate functions: departments/ functions within organizations that benefit from AI integration, e.g., Human Resources use AI for talent acquisition and management, Marketing implement AI for consumer insights and personalization, while Operations utilize AI for process optimization and efficiency gains. AI supports multiple functions by automating tasks, providing analytics, and enhancing decision-making processes.
• Value potential: benefits and improvements AI may bring to businesses and society, encompassing increasing operational efficiency, driving innovation, enhancing decision-making with predictive analytics, reducing costs, and improving customer experiences. The value of AI lies in its ability to transform processes, create new opportunities, and provide competitive advantages.

🎓 Profile

• Reliable, self-driven, and motivated
• Enrolled in a Bachelor’s program related to Business Administration/Management/Consulting
• Fluent in English (additional proficiency in German is a plus)
• Proficiency in working with MS Office
• Passion for learning and conducting impactful research

📚 Further Reading

Academic:

1. A multilevel review of artificial intelligence in organizations: Implications for organizational behavior research and practice, Sarah Bankins et al., 2023
2. Artificial Intelligence in Organizations: Current State and Future Opportunities, Hind Benbya, 2020
3. Augmenting Organizational Change and Strategy Activities: Leveraging Generative Artificial Intelligence, Rouven Kanitz et al., 2023
4. Organizational Decision-Making Structures in the Age of Artificial Intelligence, Yash Raj Shrestha, 2019

Non-academic:

1. The organization of the future: Enabled by gen AI, driven by people, McKinsey, Sep 2023
2. The economic potential of generative AI, McKinsey, Jun 2023
3. AI Organizational Revolutions To Watch In 2024: Navigating The Transformative Winds Of Organizational Change, Forbes, 2024

📄 Requirements to any Work

We do not want your research to gather dust in some corner of the bookshelf but make it accessible to the world. Thus, we warmly encourage you to create some or all of the following:

• Infograph - visually represent some of your work
• Slide Deck - prepare a slide deck on your overall topic with relevant, interesting, and impactful findings
• MVP - Develop an invention together with us

📬 How to Apply

If you are interested, please contact Philipp Lemanczyk by submitting your CV, a grade report, a short motivation and your suggested research approach. Please send your documents via email-attachments and include the subject: OrgChaAI + Bachelor Thesis / Master Thesis + your name

We are looking forward to hearing from you!

👉 E-Mail: philipp.lemanczyk@tum.de