In general, all interview participants see a continued increase in the adoption of cryptocurrency payments as there is a need to make worldwide payments more accessible, faster, and cheaper.
For the long term, crypto-backed like DAI and algorithmic-backed stablecoins like UST are best suited for the future as they do not depend on a central entity. However, FIAT-backed coins like USDT and USDC are strong adoption-wise and are easily attainable as they are supported by exchanges.
Usability is a crucial factor for adoption. Payments with cryptocurrencies must be as easy as existing solutions such as Apple Pay, which has not yet been achieved. Handling private keys and recovery passwords impacts the user experience, and there is still room for improvement to reduce switching costs. Also, the process of initially attaining cryptocurrencies entails complexity.
Other factors hindering the adoption in their current state are Knowledge, Accepting Venues, and Availability. The number of accepting venues and the availability need to increase to compete with Visa and Mastercard. Knowledge of cryptocurrencies needs to be spread further. Nevertheless, the market is evolving fast, and the benefits seem to be more significant than the obstacles.
Chair of Strategy and Organization
© Prof. Dr. Isabell M. Welpe / Florian Knöchel
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